Support

Sillfern times your houseplant care from each plant's species, pot, window and the season. Answers to the questions we hear most:

A plant is marked due but the soil is still damp

Trust your finger over the app. Tap Not yet (or choose Soil is still damp) and Sillfern pushes the check out two days and stretches that plant's rhythm a little. Do the same for dry soil and it shortens.

Why does the schedule differ from a care tag?

Open the plant and read Why this rhythm. It lists the starting figure, the light at its spot, the pot, the season and the room air, each with its source. Change the room, distance from the window or pot in Edit and the schedule updates.

I did not get reminders

Turn on Daily plant reminder under More, then allow notifications for Sillfern in iOS Settings. Reminders are created on your device and sent only on days that have something due.

The widget shows nothing

Open Sillfern once after adding a plant, then add the Plant round widget from the Home Screen gallery. It reads a short summary the app saves in a protected keychain item.

Restore or cancel the ad-free subscription

More, Remove ads, Restore purchases. To cancel, open Settings on your iPhone or iPad, tap your name, then Subscriptions.

Move plants to a new device

Plants live only on the device. Back the device up with iCloud or Finder and restore it on the new one to bring everything across, photos included.

Is a plant safe for my pet?

Each plant page links the matching ASPCA listing. These are summaries of a public list, not veterinary advice. If a pet or person has chewed a plant, call a vet or poison control.

Contact

Email support@equalinformation.com with your device model, iOS version and what you expected to see.

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