Loanlane support

Help for Loanlane: Loan Payoff Planner on iPhone and iPad.

How are payments calculated?

Loanlane uses the standard fixed-rate amortisation formula with whole-cent rounding, month by month. Your lender may round, charge fees, or compound differently, so treat results as estimates and compare them with your loan statement.

Why does my payoff date differ from my lender's?

Common causes: the day payments are credited, fees folded into the balance, a different first-payment date, or an interest rate that changes over time. Enter the current balance and rate from your latest statement for the closest match.

Where are my plans saved?

On your device only. Deleting the app deletes them. There is no account and no cloud copy.

Remove ads or restore a purchase

Open More, then Clear Lane. Tap Restore purchase if you subscribed on another device with the same Apple ID. You can also earn ad-free time with rewarded videos. To cancel: iOS Settings, your name, Subscriptions, Loanlane.

Ad privacy choices

Use iOS Settings, Privacy and Security, Tracking, and, where your region requires it, More then Privacy choices in the app. See the privacy policy.

Is this financial advice?

No. Loanlane is a planning calculator. It does not recommend loans, lenders or products. For decisions about borrowing, speak to a licensed professional.

Contact

Email bpupadhyaya@equalinformation.com with your device model, iOS version and what you saw. We reply as soon as we can.