App Support — PlainRescue

Get help with PlainRescue — an offline first-aid and emergency-response app.

PlainRescue is an offline-first first-aid and emergency-response app for iOS and Android. It gives calm, step-by-step, voice-guided guidance for dozens of life-threatening situations — CPR, choking, severe bleeding, anaphylaxis, stroke, heart attack, and many more — with every step backed by an authoritative citation you can tap and read. It works with no signal, includes a CPR metronome and recheck timers, and is 100% on-device with no account, no servers, and no tracking. PlainRescue is guidance, not diagnosis, and always reinforces calling your local emergency services. It is coming soon to the App Store and Google Play.

Frequently Asked Questions

Is PlainRescue available yet?

Not yet. PlainRescue is coming soon to the App Store and Google Play. There is no download link available at this time — check back here for availability.

Does PlainRescue work without internet?

Yes — completely. Every emergency protocol, citation, diagram, timer, and the voice guidance work fully offline. There is no network on any critical path, because the moments you need PlainRescue most are often the moments you have no signal.

Is my data private?

Yes. PlainRescue is 100% on-device with no account, no servers, no cloud sync, no analytics, and no tracking. Your optional Medical Card is stored encrypted on your device and never transmitted. See our Privacy Policy for details.

Is PlainRescue a replacement for emergency services or a doctor?

No. PlainRescue provides guidance, not diagnosis. It helps you act in the critical minutes before help arrives, but it does not replace professional medical care. In an emergency, call your local emergency services first — PlainRescue is designed to help you do exactly that.

How trustworthy is the medical content?

Every step in every protocol is backed by at least one citation from an authoritative body — including the American Heart Association, American Red Cross, European Resuscitation Council, WHO, ILCOR, CDC, St John Ambulance, and the NHS. You can tap any citation to read the source in an in-app reader. Nothing is presented without a cited source.

What is Clinician mode?

Clinician mode is an optional toggle (off by default) that reveals an additional physician-grade clinical layer — deeper, cited clinical detail on high-acuity protocols — for trained responders who want it. It can be turned on or off any time in Settings, and it never gets in the way of the calm, plain-language emergency guidance.

What languages does PlainRescue support?

PlainRescue follows your phone's language and falls back to English wherever a translation is still in progress. It is available in English plus Spanish, Hindi, Arabic (with full right-to-left layout), Chinese, Russian, French, and Portuguese, with more languages added progressively. The built-in read-aloud uses your device's text-to-speech voice.

How does the voice guidance and the CPR metronome work?

PlainRescue can read each step aloud using your device's text-to-speech, so you can keep your hands and eyes on the person. During CPR it provides a metronome (sound and vibration) to help you keep the right compression rate, plus recheck timers. The metronome requests permission to play over silent mode only while you are inside an active emergency flow, never on launch.

Can I speak to find the right protocol?

Yes, optionally. If you grant Microphone and Speech Recognition permission, you can say what is happening (for example, "someone is choking") and PlainRescue jumps to the matching protocol. Speech is processed on-device, and you can always tap or search instead.

What is the Medical Card, and is it safe?

The Medical Card is an optional place to store allergies, conditions, medications, blood type, and emergency contacts so they are available in an emergency. It is encrypted on your device (Apple Keychain on iOS, Encrypted Shared Preferences on Android) and never leaves your phone. You can edit, export, or delete it any time. PlainRescue can also point you to your device's OS-native Medical ID for lock-screen access by responders.

Does PlainRescue cost anything?

PlainRescue is free. Life-saving guidance should be available to everyone — there are no subscriptions, no paywalls, and no ads.

The app is crashing or not loading. What should I do?

Try these steps:
1. Force-close and reopen the app.
2. Restart your device.
3. Make sure you are running the latest version once PlainRescue is available on the App Store or Google Play.
4. If the issue persists, contact us (see below) with your device model, OS version, and a description of the problem.

Availability

Coming soon to the App Store and Google Play. PlainRescue is not yet published, so there are no download links at this time.

Contact Us

Email Support

Bug reports, feature requests, or questions about the app. We read every message and respond as quickly as possible.

nutrisize.universal@gmail.com →

General Inquiries

Business, partnership, or general inquiries about PlainRescue.

support@equalinformation.com →

Disclaimer: PlainRescue provides first-aid information for educational purposes only and is guidance, not diagnosis. It does not replace professional medical care. If you are experiencing a medical emergency, contact your local emergency services immediately.