App Support — PlainDental

Get help with PlainDental — dental health explained in plain language.

PlainDental is a dental health education app available on iOS and Android. It explains dental conditions, procedures, oral hygiene, and emergencies in plain language — without dental jargon. All content is bundled offline. No accounts, no internet required, no data collection.

Frequently Asked Questions

Is my data private?

Yes. PlainDental is fully offline with no accounts, no cloud sync, and no analytics. We do not collect any personal information. See our Privacy Policy for details.

What features are free?

The free tier includes: 5 dental conditions, 1 procedure (cleaning), all 8 dental emergencies (knocked-out tooth, cracked tooth, severe pain, abscess, bleeding, jaw injury, lost filling, object stuck), 30 glossary terms, 4 oral hygiene topics (brushing, flossing, mouthwash, diet), and the interactive tooth map with all 32 adult teeth.

What does Premium include?

Premium ($4.99 one-time purchase) unlocks: all 16 dental conditions, all 12 procedures with step-by-step guides, duration, pain level, recovery info and 2026 costs, 100+ glossary terms, 8 kids' dental topics, 12 cost guides with insurance coverage and money-saving tips, 6 pre-visit prep guides, 5 side-by-side comparison tools, and cross-section search.

How do I restore my purchase on a new device?

iOS: Open PlainDental → Settings → Restore Purchases. Your purchase is linked to your Apple ID.
Android: Open PlainDental → Settings → Restore Purchases. Your purchase is linked to your Google account.

Does the app require internet?

No. PlainDental is 100% offline. All content — 16 conditions, 12 procedures, 8 emergencies, 100+ glossary terms, 32 teeth, and all guides — is bundled with the app. No internet connection is ever required.

Is PlainDental a replacement for seeing a dentist?

No. PlainDental is for education only. It helps you understand dental conditions, procedures, and oral health — but it does not diagnose or treat any dental condition. Always consult your dentist for professional dental care.

What is the Tooth Map?

The Tooth Map is an interactive diagram of all 32 adult teeth using universal numbering. You can tap any tooth to learn about it, including its location, common issues, and related conditions. It includes an upper/lower jaw picker.

The app is crashing or not loading. What should I do?

Try these steps:
1. Force-close and reopen the app.
2. Restart your device.
3. Make sure you are running the latest version from the App Store or Google Play.
4. If the issue persists, contact us (see below) with your device model, OS version, and a description of the problem.

Contact Us

Email Support

Bug reports, feature requests, or questions about the app. We read every message and respond as quickly as possible.

nutrisize.universal@gmail.com →

General Inquiries

Business, partnership, or general inquiries about PlainDental.

bpupadhyaya@equalinformation.com →

Disclaimer: PlainDental is a dental health education app for informational purposes only. It does not diagnose, treat, cure, or prevent any dental condition. Always consult your dentist for professional dental care and advice.