App Support — Earth Atlas: Picture Games

Get help with Earth Atlas: Picture Games.

Earth Atlas: Picture Games is an app for Android, iPhone and iPad with eleven geography games on real maps: capitals, neighbours, sizes, animals, rivers, mountains, climate, food, languages and events. No ads, no accounts, no tracking, and it works offline. Questions? Write to support@equalinformation.com.

Frequently Asked Questions

What is in the app?

Capital Cities, Find It on the Map, Country Sizes and Populations, Neighbours and World Regions, Which Animal Lives Here?, Which River or Lake?, Which Mountain Is This?, What’s the Weather Like?, Which Food Comes From Here?, Which Language Is Spoken Here? and Where Did It Happen? Every play draws fresh countries and animals from the whole world, or you can pick a continent. Quizzes and flashcards are optional.

What is free and what is paid?

Capital Cities is free. Each of the other ten games is an optional one-time in-app purchase (not a subscription) that you keep for good. There are no ads.

How do I restore my purchase?

Open a locked game and tap Restore purchases. You need to be signed in to the same Google account that bought it.

A purchase did not unlock. What should I do?

Check your internet connection, make sure you are signed in to Google Play (Android) or to the App Store with the Apple ID you bought with (iPhone and iPad), then tap Restore purchases. If it still does not work, email us with your device model and Android or iOS version. Refunds are handled by Google Play at support.google.com/googleplay on Android, and by Apple at reportaproblem.apple.com on iPhone and iPad.

Do the games work without internet?

Yes. All maps and facts are inside the app, so the games play fully offline. Only buying or restoring a purchase needs a connection.

Is my data private?

Yes. The app has no accounts, no servers, no analytics and no tracking, and your progress stays on your device. See our Privacy Policy.

How do I contact support?

Email support@equalinformation.com and tell us your device, the Android or iOS version, the app version and what happened. EqualInformation, LLC
Website: equalinformation.com | equalinformation.weebly.com | bpupadhyaya.github.io (fallback)