App Support — Global Intelligence

Get help with Global Intelligence — understand the world, every four hours.

Global Intelligence distills what is happening around the globe — politics, geopolitics, the economy, markets, technology, and dozens of aspects more — into a briefing refreshed every four hours. No accounts, no tracking. Everything you read stays on your device.

Frequently Asked Questions

Is my data private?

Yes. Global Intelligence stores everything — pins, preferences, reading history, cached briefings — only on your device. There are no accounts, no analytics, and no tracking of any kind. See our Privacy Policy for details.

Where does the briefing come from?

Every four hours, an open-source pipeline reads public RSS feeds from the world's major news media — listed in our source registry — and distills the freshest reporting per aspect, always attributing and linking to the original sources.

Does the app need an internet connection?

Only briefly, to download the latest briefing pack. Once downloaded, everything is readable offline — the app shows your last saved briefing whenever you don't have a connection.

How do notifications work?

Notifications are scheduled entirely on your device by the operating system. There is no push server and no outside party involved — you can turn them on, set quiet hours, or turn them off at any time from Settings.

What is "Top 10"?

The 10 most influential stories in the world right now, ranked by how many parts of the world each story touches, weighted by freshness — a deterministic score, not an AI judgment call.

What's free, and what does Premium unlock?

Search, My Briefing (pinning), Sources, and Settings are free. Global Intelligence Premium ($4.99/month, auto-renewing) unlocks the Briefing feed and Top 10. Billed through the App Store or Google Play — we never see your payment details, only whether you're subscribed.

I already subscribed but Premium isn't unlocked. What do I do?

Open Settings and tap Restore Purchases — this re-syncs your subscription from the App Store or Google Play. This is also the fix if you subscribed on a different device and want it reflected here.

How do I cancel my subscription?

iOS: Settings app → your name → Subscriptions → Global Intelligence Premium → Cancel Subscription.
Android: Google Play app → Menu → Payments & subscriptions → Subscriptions → Global Intelligence Premium → Cancel.
Cancelling stops future renewals; Premium stays active through the end of the period you already paid for.

The app is crashing or not loading. What should I do?

Try these steps:
1. Force-close and reopen the app.
2. Restart your device.
3. Make sure you are running the latest version from the App Store or Google Play.
4. If the issue persists, contact us (see below) with your device model, OS version, and a description of the problem.

Contact Us

Email Support

Bug reports, feature requests, or questions about the app. We read every message and respond as quickly as possible.

support@equalinformation.com →

Report an Issue on GitHub

Source-registry corrections, bugs in the public pipeline, or anything you'd like tracked openly.

Open an issue →

Disclaimer: Global Intelligence summarizes public news reporting for informational purposes only. It is not a substitute for professional financial, legal, or medical advice, and decisions made based on it are your own responsibility.