App Support — AllIn Wallet

Get help with AllIn Wallet — your non-custodial multi-chain crypto wallet.

AllIn Wallet is a fully non-custodial multi-chain crypto wallet. Manage BTC, ETH, SOL, ADA, DOGE, XRP, DOT, POL, LINK, JUP, USDC, and USDT across 8 blockchains from a single app. Features include cross-chain swaps via Li.Fi and THORChain, real-time prices, Solana Seed Vault hardware key support, biometric authentication, and WalletConnect dApp connectivity. Your private keys never leave your device.

Frequently Asked Questions

Is my data private?

Yes. AllIn Wallet is fully non-custodial. We have zero access to your private keys, seed phrases, passwords, PINs, or funds. Seed phrases are encrypted and stored in the device's secure keychain/keystore. Passwords are hashed with bcrypt. See our Privacy Policy for details.

What blockchains does AllIn Wallet support?

AllIn Wallet supports 8 blockchains: Ethereum, Solana, Bitcoin, Cardano, Dogecoin, XRP, Polkadot, and Polygon. You can manage BTC, ETH, SOL, ADA, DOGE, XRP, DOT, POL, LINK, JUP, USDC, and USDT from a single interface.

How do cross-chain swaps work?

AllIn Wallet integrates Li.Fi (for EVM and Solana swaps) and THORChain (for BTC, DOGE, and XRP swaps). You can swap any supported token with configurable slippage tolerance. ERC-20 approval safety checks with validated spender addresses are included.

What is Solana Seed Vault support?

On Solana Seeker and Saga devices, AllIn Wallet can connect to the phone's hardware Seed Vault. In this mode, your private key never leaves the device's secure element — not even the app can access it. Only public keys and signed transactions are exchanged.

Is AllIn Wallet free?

Yes. AllIn Wallet is completely free with no in-app purchases and no subscription fees. Standard blockchain network fees (gas fees) apply when making transactions — these are paid to the network, not to us.

I lost my seed phrase. Can you recover my wallet?

No. AllIn Wallet is fully non-custodial, meaning we never have access to your seed phrase or private keys. If you lose your seed phrase, there is no way for anyone to recover your wallet. Always back up your seed phrase in a safe, offline location when you first create your wallet.

Does the app require internet?

Yes. AllIn Wallet requires an internet connection for blockchain operations including fetching balances, real-time prices, broadcasting transactions, and executing swaps. Your private keys remain on your device at all times.

The app is crashing or not loading. What should I do?

Try these steps:
1. Force-close and reopen the app.
2. Restart your device.
3. Make sure you are running the latest version.
4. Check your internet connection — blockchain operations require connectivity.
5. If the issue persists, contact us (see below) with your device model, OS version, and a description of the problem. Never share your seed phrase with anyone, including support.

Contact Us

Email Support

Bug reports, feature requests, or questions about the app. We read every message and respond as quickly as possible.

nutrisize.universal@gmail.com →

General Inquiries

Business, partnership, or general inquiries about AllIn Wallet.

bpupadhyaya@equalinformation.com →

Disclaimer: AllIn Wallet is a non-custodial cryptocurrency wallet. We do not have access to your private keys, seed phrases, or funds. Cryptocurrency transactions are irreversible. Always verify addresses before sending. AllIn Wallet does not provide financial advice. Use at your own risk. Never share your seed phrase with anyone.