App Support — Bobwave

Get help with Bobwave, the swinging-bobs wave puzzle.

Bobwave is an iOS and Android puzzle: set the length of each string, release the bobs and match the ghost rings at the snap moment. It is free to play with ads, has no accounts, and works offline. Questions? Write to bpupadhyaya@equalinformation.com.

Frequently Asked Questions

Is Bobwave free?

Yes. Bobwave is free to play, with short ads served by Google AdMob: a banner on the menu page and a full-screen ad after a completed level. You can earn ad-free play each month by watching short videos, or go ad-free every month with an optional monthly subscription.

How do I play?

Drag a bob (or its string) up or down to set how long its string is: a shorter string swings faster. Tap Release and watch. At the snap moment time freezes, and every bob that sits inside its ghost ring is correct. Read the pattern of the rings, retune the strings and release again. There are no timers and no lives.

How do I earn ad-free play each month?

Open the Remove ads sheet from the menu and watch short rewarded videos. A progress bar shows how many videos you have watched this month and the date it resets. Reaching the goal turns ads off until that date. Watching is always your choice.

What does the monthly subscription cost, and how does it renew?

Ad-free, monthly is US$2.99 per month (local price shown in the store). It renews automatically every month until you cancel, and it removes ads for as long as it is active.

How do I cancel the subscription?

iPhone and iPad: Settings > your name > Subscriptions > Bobwave > Cancel Subscription. Android: Google Play > Profile > Payments & subscriptions > Subscriptions > Bobwave > Cancel subscription. Deleting the app does not cancel it.

How do I restore my subscription?

Open Settings in the app and tap Restore purchases. You need to be signed in to the same Apple ID (iPhone and iPad) or Google account (Android) that subscribed.

Does the game work without internet?

Yes. The game plays fully offline; only ads and subscription checks need a connection.

Is my data private?

The app has no accounts and no servers of ours, and your progress stays on your device. It shows ads served by Google AdMob, which may use your advertising ID. Where the law requires it the app shows Google’s consent form, and on iPhone and iPad it asks permission through Apple’s App Tracking Transparency prompt. See the Privacy Policy.

Which terms apply?

Apple’s standard Licensed Application End User License Agreement on iPhone and iPad, and the Google Play Terms of Service on Android.

My progress is missing. What should I do?

Progress is stored on your device, so it does not carry over to a new device or after an uninstall.

How do I contact support?

Email bpupadhyaya@equalinformation.com and tell us your device, the app version and what happened.