App Support — PlainHygiene

Get help with PlainHygiene — an offline hygiene reference app.

PlainHygiene is a native, offline-first hygiene reference app for iOS and Android. It covers 1,088 sourced hygiene features across 18 modules — handwashing, menstrual and reproductive hygiene, food safety, body and personal hygiene, sanitation, life-stage hygiene, disease prevention, disaster/low-water hygiene, and more — plus routine-building and habit tools. It works with no signal, is privacy-first with no account and no tracking, and offers a generous free tier alongside an optional Pro subscription. PlainHygiene is live now on the App Store and on Google Play.

Frequently Asked Questions

Is PlainHygiene available yet?

Yes — download PlainHygiene on the App Store for iPhone and iPad, or on Google Play for Android.

Does PlainHygiene work without internet?

Yes. All 1,088 hygiene guides, search, and routine-building tools are bundled with the app and work fully offline, with no account required.

Is my data private?

Yes. PlainHygiene is designed local-first, with no account required and no tracking. See our Privacy Policy for full details, including how the Pro subscription is handled by Apple/Google.

Is PlainHygiene a substitute for medical advice?

No. PlainHygiene provides educational hygiene guidance sourced from public-health authorities (WHO, CDC, UNICEF/JMP, and others), not medical diagnosis or treatment. If you think you may have a medical emergency, contact your local emergency services immediately.

What's free, and what's paid?

PlainHygiene's free tier covers the core hygiene reference layer. PlainHygiene Pro is an optional, auto-renewing monthly subscription that unlocks additional depth. There is no one-time purchase option and no ads on either tier.

Does a subscription mean PlainHygiene needs a signal to keep working?

No. Your device caches your entitlement locally, and the App Store or Google Play — not any server PlainHygiene operates — handles renewal in the background. PlainHygiene itself runs no server for either the free or paid tier; the only network calls the app can ever make are an optional, off-by-default sync of public WHO/World Bank statistics, never your personal data.

What languages does PlainHygiene support?

PlainHygiene ships with multiple translated locales alongside English. Specific launch languages will be confirmed closer to release.

The app is crashing or not loading. What should I do?

Try these steps:
1. Force-close and reopen the app.
2. Restart your device.
3. Make sure you are running the latest version from the App Store or Google Play.
4. If the issue persists, contact us (see below) with your device model, OS version, and a description of the problem.

Availability

iOS: live now on the App Store. Android: live now on Google Play.

Contact Us

Email Support

Bug reports, feature requests, or questions about the app. We read every message and respond as quickly as possible.

support@equalinformation.com →

General Inquiries

Business, partnership, or general inquiries about PlainHygiene.

contact@equalinformation.com →

Disclaimer: PlainHygiene provides hygiene information for educational purposes only. It does not replace professional medical advice, diagnosis, or treatment. If you are experiencing a medical emergency, contact your local emergency services immediately.