App Support — Brasslock: Crack the Code

Get help with Brasslock: Crack the Code, the brass cryptex code-breaker.

Brasslock: Crack the Code is an Android app: a 3D brass code-breaking game (the classic Bulls and Cows) with lessons, puzzles and a daily code. This version has no ads, no accounts and no tracking, and it works offline. Questions? Write to support@equalinformation.com.

Frequently Asked Questions

How do I play?

Choose a lock, turn the dials to set a guess and press Try. Gold studs mean a right symbol in the right place; silver studs mean a right symbol in the wrong place. Crack the sealed code before the ledger runs out. Tap Hint for the best next guess with an explanation.

Can I play with a friend?

Yes. Pass and Play hands the device between two people with hand-off screens that hide the code, and Duel has both sides hide a code and guess in turn.

What is the Daily Code?

A lock that is the same for everyone on the same date, with a streak to keep. It is chosen from the date on your device.

Can I watch the computer solve a lock?

Yes. Auto Play shows the computer solving a lock with a reason for each move. You can pause, change the speed, ask it to Think out loud, take over at any time and hand it back.

What is free and what is paid?

The first 90 seconds of real play, the lessons, Auto Play (Watch & Learn), the rules and the first four puzzles are free. A one-time in-app purchase (not a subscription) unlocks everything else. This version has no ads.

How do I restore my purchase?

Open the unlock sheet or Settings and tap Restore Purchase. You need to be signed in to the same Google account that bought it.

A purchase did not unlock. What should I do?

Check your internet connection, make sure you are signed in to Google Play, then tap Restore Purchase. If it still does not work, email us with your device model and Android version. Refunds are handled by Google Play at support.google.com/googleplay.

Does the game work without internet?

Yes. It plays fully offline.

Can I use it in landscape and on a tablet?

Yes. The layout follows the device in portrait or landscape on phones and tablets, and text can be enlarged up to 300 percent on every reading screen.

Is my data private?

Yes. The app has no accounts, no servers, no analytics and no tracking, and your record stays on your device. See our Privacy Policy.

How do I contact support?

Email support@equalinformation.com and tell us your device, the Android version, the app version and what happened. EqualInformation, LLC
Website: equalinformation.com | equalinformation.weebly.com | bpupadhyaya.github.io (fallback)