Support — Idlehive

Help for the Idlehive app

1 About the game

Idlehive is a calm idle game. Tap Hum, build roosts, and your lantern moths keep glowing even when the app is closed. Take flight when progress slows to earn lumen, which makes every later night brighter.

2 Away time

While the app is closed your colony earns glow at 50 percent of its normal rate, for up to 4 hours. Charms and wing perks raise both numbers. If your device clock is set backwards, away earnings are skipped.

3 Ads, Moon Patron and ad-free time

Open the More tab. Moon Patron turns every ad off for a monthly price, and Restore purchases brings it back on a new device. Watching 100 rewarded videos in a calendar month also turns ads off until the month ends. Manage or cancel the subscription in iOS Settings, under your name, then Subscriptions.

4 Lost progress

Progress is stored on the device only. Deleting the app, or erasing the device without a backup, removes it. An iCloud or computer backup of the device restores it.

5 Contact

Email bpupadhyaya@equalinformation.com with your device model, iOS version and a short description. Privacy details are in the privacy policy.