App Support — Skyferry

Get help with Skyferry, the sky-ferry routing puzzle.

Skyferry is an iOS and Android puzzle: plan each ferry hop between floating isles, wait out storms, ride the winds, and bring every guest and crate home. It has 100 charts in ten worlds, a Daily Run with a streak, an Open Sky mode, a Hangar of ferry skins and flags you unlock with free lantern coins earned from stars, is free to play with ads, has no accounts, and works offline. Questions? Write to bpupadhyaya@equalinformation.com.

Frequently Asked Questions

Is Skyferry free?

Yes. Skyferry is free to play, with ads served by Google AdMob: a banner on the menu screens and below the chart, and a full-screen ad after some completed charts. You can earn ad-free play each month by watching short videos, or go ad-free every month with an optional monthly subscription.

How do I play?

Each turn you move a ferry along one sky lane to a neighbouring isle, or drop anchor to wait. Lane pips show the forecast: a storm closes a lane on that turn, and wind arrows make a lane one-way. Board every guest (priority guests with gold ribbons board in order 1, 2, 3), deliver cargo crates to their flags, and bring every ferry back to its home berth. In twin-ferry charts tap a ferry first, then an isle. Finish in par turns or fewer for three stars. Undo is unlimited; there are no timers and no lives. The hint button (a rewarded video) shows the next move.

How do I earn ad-free play each month?

Open Ad-free from the menu and watch short rewarded videos. A progress bar shows how many videos you have watched this month and the date it resets. Reaching the goal turns ads off until that date. Watching is always your choice.

What does the monthly subscription cost, and how does it renew?

Skyferry Ad-free is US$2.99 per month (local price shown in the store). It renews automatically every month until you cancel, and it removes ads for as long as it is active.

How do I cancel the subscription?

iPhone and iPad: Settings > your name > Subscriptions > Skyferry > Cancel Subscription. Android: Google Play > Profile > Payments & subscriptions > Subscriptions > Skyferry > Cancel subscription. Deleting the app does not cancel it.

How do I restore my subscription?

Open Ad-free in the app and tap Restore purchases. You need to be signed in to the same Apple ID (iPhone and iPad) or Google account (Android) that subscribed.

Does the game work without internet?

Yes. The game plays fully offline; only ads and subscription checks need a connection.

Is my data private?

The app has no accounts and no servers of ours, and your progress stays on your device. It shows ads served by Google AdMob, which may use your advertising ID. Where the law requires it the app shows Google’s consent form, and on iPhone and iPad it asks permission through Apple’s App Tracking Transparency prompt. See the Privacy Policy.

Which terms apply?

Apple’s standard Licensed Application End User License Agreement on iPhone and iPad, and the Google Play Terms of Service on Android.

My progress is missing. What should I do?

Progress is stored on your device, so it does not carry over to a new device or after an uninstall.

How do I contact support?

Email bpupadhyaya@equalinformation.com and tell us your device, the app version and what happened.