App Support — Soapsail

Get help with Soapsail, the bubble-floating arcade.

Soapsail is an iOS and Android arcade: hold to blow a soap bubble, slide the wand to aim, let go and steer clear of burrs, gusts and silk as the breeze carries it to the golden ring. It has 100 skies in ten worlds, a Morning Breeze daily sky with a streak, an endless Skyward climb, a Film Shelf of 12 bubble finishes you unlock with free coins earned by playing, is free to play with ads, has no accounts, and works offline. Questions? Write to bpupadhyaya@equalinformation.com.

Frequently Asked Questions

Is Soapsail free?

Yes. Soapsail is free to play, with ads served by Google AdMob: a banner on the menu screen and below the play field, and a full-screen ad after some completed levels. You can earn ad-free play each month by watching short videos, or go ad-free every month with an optional monthly subscription.

How do I play?

Touch and hold anywhere to inflate the bubble: small bubbles race upward but every gust shoves them hard, big bubbles drift slowly but bump into burrs more easily. Slide your finger to move the wand and let go to launch. Fewer tries earn more stars; after five pops on a sky the hint is free. There are no timers and no lives.

How do I earn ad-free play each month?

Open Calm Sky from the menu and watch short rewarded videos. A progress bar shows how many videos you have watched this month and the date it resets. Reaching the goal turns ads off until that date. Watching is always your choice.

What does the monthly subscription cost, and how does it renew?

Calm Sky is US$2.99 per month (local price shown in the store). It renews automatically every month until you cancel, and it removes ads for as long as it is active.

How do I cancel the subscription?

iPhone and iPad: Settings > your name > Subscriptions > Soapsail > Cancel Subscription. Android: Google Play > Profile > Payments & subscriptions > Subscriptions > Soapsail > Cancel subscription. Deleting the app does not cancel it.

How do I restore my subscription?

Open Calm Sky in the app and tap Restore purchases. You need to be signed in to the same Apple ID (iPhone and iPad) or Google account (Android) that subscribed.

Does the game work without internet?

Yes. The game plays fully offline; only ads and subscription checks need a connection.

Is my data private?

The app has no accounts and no servers of ours, and your progress stays on your device. It shows ads served by Google AdMob, which may use your advertising ID. Where the law requires it the app shows Google’s consent form, and on iPhone and iPad it asks permission through Apple’s App Tracking Transparency prompt. See the Privacy Policy.

Which terms apply?

Apple’s standard Licensed Application End User License Agreement on iPhone and iPad, and the Google Play Terms of Service on Android.

My progress is missing. What should I do?

Progress is stored on your device, so it does not carry over to a new device or after an uninstall.

How do I contact support?

Email bpupadhyaya@equalinformation.com and tell us your device, the app version and what happened.