App Support — Spindlewick

Get help with Spindlewick, the yarn-spinning rhythm game.

Spindlewick is an iOS and Android rhythm game: circle a finger on the spin pad to twist yarn on a spindle. The speed of your circling is the twist, the width of your circle is the tension, and you match a moving pattern for up to three stars. It has 100 skeins in ten worlds, a Daily Skein with a streak, an endless Long Warp, a Dye Shelf and a Tapestry, all earned with free coins.

Frequently Asked Questions

Is Spindlewick free?

Yes. Spindlewick is free to play, with ads served by Google AdMob: a banner on the menu screen and below the play field, and a full-screen ad after some finished skeins. You can earn ad-free play each month by watching short videos, or go ad-free every month with an optional monthly subscription.

How do I play?

Put one finger on the round spin pad and circle it. Follow the golden dot around the dotted ring: its speed shows the twist you need and the ring's width shows the tension. Some parts ask you to rest, to reverse direction or to follow a pulse. Stopping is never a penalty; the yarn only grows while you do what the pattern asks.

How do I earn ad-free play each month?

Open Quiet Mill from the menu and watch short rewarded videos. A progress bar shows how many videos you have watched this month and the date it resets. Reaching the goal turns ads off until that date. Watching is always your choice.

What does the monthly subscription cost, and how does it renew?

Quiet Mill is US$2.99 per month (local price shown in the store). It renews automatically every month until you cancel, and it removes ads for as long as it is active.

How do I cancel the subscription?

iPhone and iPad: Settings > your name > Subscriptions > Spindlewick > Cancel Subscription. Android: Google Play > Profile > Payments & subscriptions > Subscriptions > Spindlewick > Cancel subscription. Deleting the app does not cancel it.

How do I restore my subscription?

Open Quiet Mill in the app and tap Restore purchases. You need to be signed in to the same Apple ID (iPhone and iPad) or Google account (Android) that subscribed.

Does the game work without internet?

Yes. The game plays fully offline; only ads and subscription checks need a connection.

Is my data private?

The app has no accounts and no servers of ours, and your progress stays on your device. It shows ads served by Google AdMob, which may use your advertising ID. Where the law requires it the app shows Google’s consent form, and on iPhone and iPad it asks permission through Apple’s App Tracking Transparency prompt. See the Privacy Policy.

Which terms apply?

Apple’s standard Licensed Application End User License Agreement on iPhone and iPad, and the Google Play Terms of Service on Android.

My progress is missing. What should I do?

Progress is stored on your device, so it does not carry over to a new device or after an uninstall.

How do I contact support?

Email bpupadhyaya@equalinformation.com and tell us your device, the app version and what happened.