App Support — Taffytwirl

Get help with Taffytwirl, the taffy stretch-and-fold puzzle.

Taffytwirl is an iOS and Android puzzle: stretch and fold a striped strand of taffy with eight fold tools (Hook, Echo, Braid, Snip, Twist, Swap, Dye and Cut) until it matches the order on the ticket. It has 132 orders in six shop worlds, two-tier wedding-cake boss orders, a Swirl Album, a decor Shop, a Daily Order with a streak and an endless Candy Shop, is free to play with ads, has no accounts, and works offline. Questions? Write to bpupadhyaya@equalinformation.com.

Frequently Asked Questions

Is Taffytwirl free?

Yes. Taffytwirl is free to play, with ads served by Google AdMob: a banner on the home screen and below the play field, and a full-screen ad after some completed levels. You can earn ad-free play each month by watching short videos, or go ad-free every month with an optional monthly subscription.

How do I play?

Pull the taffy strand to the side and let go to fold it with the selected tool, or tap the strand for the quick fold. Each tool rewrites the stripes in its own way (Hook mirrors the strand onto itself, Echo repeats it, Braid interleaves it from both ends, Snip keeps the first half, Twist rotates it, Swap exchanges the ends, Dye shifts every flavour to the next one, and Cut keeps as many stripes as you pull). Match the target pattern on the ticket; fewer folds earn more stars, and a boss order has two tiers, with the second starting from the first one’s result. From the later worlds some tools have limited uses per order, shown on the tool chip. Folding is free to undo and restart, and there are no timers and no lives.

How do I earn ad-free play each month?

Open Ad-free from the menu and watch short rewarded videos. A progress bar shows how many videos you have watched this month and the date it resets. Reaching the goal turns ads off until that date. Watching is always your choice.

What does the monthly subscription cost, and how does it renew?

Ad-free Monthly is US$2.99 per month (local price shown in the store). It renews automatically every month until you cancel, and it removes ads for as long as it is active.

How do I cancel the subscription?

iPhone and iPad: Settings > your name > Subscriptions > Taffytwirl > Cancel Subscription. Android: Google Play > Profile > Payments & subscriptions > Subscriptions > Taffytwirl > Cancel subscription. Deleting the app does not cancel it.

How do I restore my subscription?

Open Ad-free in the app and tap Restore purchases. You need to be signed in to the same Apple ID (iPhone and iPad) or Google account (Android) that subscribed.

Does the game work without internet?

Yes. The game plays fully offline; only ads and subscription checks need a connection.

Is my data private?

The app has no accounts and no servers of ours, and your progress stays on your device. It shows ads served by Google AdMob, which may use your advertising ID. Where the law requires it the app shows Google’s consent form, and on iPhone and iPad it asks permission through Apple’s App Tracking Transparency prompt. See the Privacy Policy.

Which terms apply?

Apple’s standard Licensed Application End User License Agreement on iPhone and iPad, and the Google Play Terms of Service on Android.

My progress is missing. What should I do?

Progress is stored on your device, so it does not carry over to a new device or after an uninstall.

How do I contact support?

Email bpupadhyaya@equalinformation.com and tell us your device, the app version and what happened.