App Support — Tidepool Keeper

Get help with Tidepool Keeper, the rock-pool ecosystem puzzle.

Tidepool Keeper is an iPhone and iPad puzzle game: set the sunlight, the current and where the plankton drops, and watch kelp, limpets, anemones and starfish settle, spread and bloom in a rock pool until the pool’s goals are met, for up to three stars. It has 73 pools in eight worlds, a new Daily pool every day with a streak, a Free Pool sandbox, a Tint Cabinet of eight water colours you buy with free pearls earned by playing, is free to play with ads, has no accounts, and works offline. Questions? Write to bpupadhyaya@equalinformation.com.

Frequently Asked Questions

Is Tidepool Keeper free?

Yes. Tidepool Keeper is free to play, with ads served by Google AdMob: a banner on the home and level screens and below the pool, and a full-screen ad after some finished pools. You can earn ad-free play each month by watching short videos, or go ad-free every month with an optional monthly subscription.

How do I play?

Tap a square of water to drop plankton food next to what is already alive. Life spreads from what is fed: kelp grows beside kelp, limpets follow the kelp, anemones settle where limpets graze and starfish arrive where anemones meet limpets. Three controls shape the pool: Light (dim, bright or dazzling) speeds growth, Current (off, gentle or strong, with a heading) pushes the plankton along, and the food you have left limits how much you can add. Later worlds add twists such as a capped light dial, a current that only runs one way, scarce plankton and pools you must hold steady for a few tides. No timers and no lives: a pool is solved when every goal is met.

How do I earn ad-free play each month?

Open Quiet Tide from the menu and watch short rewarded videos. A progress bar shows how many videos you have watched this month and the date it resets. Reaching the goal turns ads off until that date. Watching is always your choice.

What does the monthly subscription cost, and how does it renew?

Quiet Tide is US$2.99 per month (local price shown in the store). It renews automatically every month until you cancel, and it removes ads for as long as it is active.

How do I cancel the subscription?

iPhone and iPad: Settings > your name > Subscriptions > Tidepool Keeper > Cancel Subscription. Android: Google Play > Profile > Payments & subscriptions > Subscriptions > Tidepool Keeper > Cancel subscription. Deleting the app does not cancel it.

How do I restore my subscription?

Open Quiet Tide in the app and tap Restore purchases. You need to be signed in to the same Apple ID (iPhone and iPad) or Google account (Android) that subscribed.

Does the game work without internet?

Yes. The game plays fully offline; only ads and subscription checks need a connection.

Is my data private?

The app has no accounts and no servers of ours, and your progress stays on your device. It shows ads served by Google AdMob, which may use your advertising ID. Where the law requires it the app shows Google’s consent form, and on iPhone and iPad it asks permission through Apple’s App Tracking Transparency prompt. See the Privacy Policy.

Which terms apply?

Apple’s standard Licensed Application End User License Agreement on iPhone and iPad, and the Google Play Terms of Service on Android.

My progress is missing. What should I do?

Progress is stored on your device, so it does not carry over to a new device or after an uninstall.

How do I contact support?

Email bpupadhyaya@equalinformation.com and tell us your device, the app version and what happened.