App Support — Topplo

Get help with Topplo, the glass-domino puzzle.

Topplo is an iOS and Android puzzle: drag a finger to lay glass dominoes into the gaps of a chain, then flick the first piece and the whole chain topples in a rainbow wave. It has 100 levels in ten worlds, a Daily layout with a streak, an endless Rush, a Glass Cabinet of 12 colour sets you unlock with free coins earned by playing, is free to play with ads, has no accounts, and works offline. Questions? Write to bpupadhyaya@equalinformation.com.

Frequently Asked Questions

Is Topplo free?

Yes. Topplo is free to play, with ads served by Google AdMob: a banner on the menu screen and below the play field, and a full-screen ad after some completed levels. You can earn ad-free play each month by watching short videos, or go ad-free every month with an optional monthly subscription.

How do I play?

Touch the table and drag to lay glass dominoes; the number on the top shows how many pieces you have left. Each domino pushes the next one if it is close enough and roughly in line, so fill every gap, then tap the glowing start piece (or the big Play button) to flick it. Spring pieces push farther and stout pieces push a shorter way. Use no more than par plus one for three stars. Undo, Redo and Clear are always there, and there are no timers and no lives.

How do I earn ad-free play each month?

Open Clear Glass from the menu and watch short rewarded videos. A progress bar shows how many videos you have watched this month and the date it resets. Reaching the goal turns ads off until that date. Watching is always your choice.

What does the monthly subscription cost, and how does it renew?

Clear Glass is US$2.99 per month (local price shown in the store). It renews automatically every month until you cancel, and it removes ads for as long as it is active.

How do I cancel the subscription?

iPhone and iPad: Settings > your name > Subscriptions > Topplo > Cancel Subscription. Android: Google Play > Profile > Payments & subscriptions > Subscriptions > Topplo > Cancel subscription. Deleting the app does not cancel it.

How do I restore my subscription?

Open Clear Glass in the app and tap Restore purchases. You need to be signed in to the same Apple ID (iPhone and iPad) or Google account (Android) that subscribed.

Does the game work without internet?

Yes. The game plays fully offline; only ads and subscription checks need a connection.

Is my data private?

The app has no accounts and no servers of ours, and your progress stays on your device. It shows ads served by Google AdMob, which may use your advertising ID. Where the law requires it the app shows Google’s consent form, and on iPhone and iPad it asks permission through Apple’s App Tracking Transparency prompt. See the Privacy Policy.

Which terms apply?

Apple’s standard Licensed Application End User License Agreement on iPhone and iPad, and the Google Play Terms of Service on Android.

My progress is missing. What should I do?

Progress is stored on your device, so it does not carry over to a new device or after an uninstall.

How do I contact support?

Email bpupadhyaya@equalinformation.com and tell us your device, the app version and what happened.