Get help, report issues, and find answers to common questions.
If you need help with Nutrisize Health, have a question, or want to report a problem, you can reach us at:
Send us an email with your question or issue. Please include your device model and app version if reporting a bug. We typically respond within 48 hours.
For general questions about EqualInformation apps, business inquiries, or anything else not specific to a bug or feature request.
Nutrisize Health includes a built-in feedback tool that automatically captures your device model, iOS version, and app version — making it the fastest way to report issues or share suggestions.
How to submit feedback from within the app:
Your feedback is sent directly to the developer and is reviewed regularly. Device details are included automatically so we can reproduce and fix issues faster.
Is my health data sent to the cloud?
No. All data in Nutrisize Health is stored on your device only. There are no cloud servers, no accounts, and no tracking. Your health data never leaves your device.
What data sources does the app use?
Nutrisize Health references peer-reviewed scientific literature and authoritative organizations including WHO, USDA FoodData Central, American College of Sports Medicine (ACSM), National Academy of Medicine, FDA, and more. Full citations are available in the app under System → Sources & References.
How do I reset or clear my data?
Go to System → Data Management in the app. You can export your data or clear specific categories. You can also delete and reinstall the app to start fresh.
Is the app available in my language?
Nutrisize Health supports multiple languages. Go to System and use the App Language selector at the top to change your preferred language.
The app is not tracking my health data correctly. What should I do?
Make sure you have granted the app permission to access Apple HealthKit (if applicable). You can check this in your device's Settings → Privacy & Security → Health → Nutrisize Health. If the issue persists, use the in-app Feedback tool or email us with details about the problem.
What is the difference between free and premium features?
All essential health tracking features are free. Premium unlocks additional advanced features such as extended KPI dashboards and detailed analytics. You can view available premium features by tapping System → Upgrade to Premium in the app.
How do I restore my premium purchase?
If you previously purchased premium and need to restore it (e.g., after reinstalling the app or switching devices), go to System → Upgrade to Premium and tap Restore Purchases.
Does the app replace medical advice?
No. Nutrisize Health provides general health and nutrition information based on established scientific guidelines. It is not a substitute for professional medical advice, diagnosis, or treatment. Always consult a qualified healthcare provider for medical decisions.
Current Version: 1.1
Platforms: iOS, iPadOS, Apple Watch
Requires: iOS 17.0 or later
Developer: EqualInformation, LLC
Privacy Policy: View Privacy Policy